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toddphillips20187731/10/2019
I i put this here because it related to the story
I ordered 8 item from BangGood. They came in 2 packages from 2 suppliers.
The to packages came at the same time. The to packages came together and the
mail man put them in my mailbox.7 of the items are fine but the 30cm
Multifunctional PCB Ruler broke.I think the ruler should have been sent
separately and raped in plastic bubble wrap because it broke. i contacted
BangGood and sent them a picture and told them how it broke. i also told
them it is cold here to. customer service email me with an apology and a
offer of 500 bg points. I ask the BangGood representative If i accept the
points, then do i have to pay for a new ruler? I never got an answer i got
a question Do you want a full refund for the ruler i took the refund.
BangGood ask me to do a review. I do a lot of shopping on BangGood and over
a mouth BangGood has over 1 million orders that well over $1 000 000 in
sales and their produce are not the cheapest. Think about it if you price
something and then you give lots of discounts like bg points and coupons and
after all that still make a profit your produce are not the cheaper. i know
where i can get a ruler to $0.50 cent cheaper then at BangGood. 1. I think you
need to ship thing in secure packaging and thing like rulers maybe shipped
separately. 2. Most important customer service must be number 1. people will
stay with a company with great service. 3. fix your tracking it is terrible.
so far i had 29 difference order over a 5 month period and of the 14 that
are tractable witch i was force to pay for i knew when 2 wear going to be
delivered. why do i have to be forced to pay for tracking? BangGood look at
my tracking it doesn't make sense. even for this order send me an email
i give you the order number. ok let's wrap this up. i will give you 2 stars
delivery, tracking and customer service can be better
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