Banggood Dear Customer, Thank you for choosing Banggood and sorry for the inconvenience caused. Could you please tell us more information about your problem via these links?Personal Computer: http://www.banggood.com/Contact-Us_hi111Mobile: https://m.banggood.com/contact_us.html We will do our best to assist you after we receive the email. Thanks for your understanding and have a nice day. Best regards, Banggood Team

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BG571154502 Sorry for this inconvenience, the product is properly working, my bad. THX

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