Banggood Dear chenni,  Thank you for choosing Banggood and sorry for the inconvenience caused. We rigorously check every product before shipping it, so this damage might be occurred during its transportation. We have forwarded your feedback to our customer service and will give you a proper solution within 24-48 hours.  If you have any other inquiries, please do not hesitate to contact us by filling out the form via these links:  Personal Computer: http://www.banggood.com/Contact-Us_hi111 Mobile: https://m.banggood.com/contact_us.html We will do our best to assist you.  Best regards, Banggood Team

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