Banggood Dear mitrus,Thank you for choosing Banggood and sorry for the inconvenience caused.We have forwarded your feedback to our customer service team and will give you a proper solution within 24-48 hours.If you have any other inquiries, please do not hesitate to contact us by filling out the form at this link:http://www.banggood.com/Contact-Us_hi111We will do our best to assist you.Best regards,Banggood Team

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The battery apparently ships with tape or plastic one one end. Make sure it's been removed?

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