Banggood Dear jozephbautista, Thank you for choosing Banggood and sorry for the inconvenience caused. We rigorously check every product before shipping it, so this damage might have occurred during its transportation. We have forwarded your feedback to our customer service team and will give you a proper solution within 24-48 hours.  If you have any other inquiries, please do not hesitate to contact us by filling out the form at this link:  http://www.banggood.com/Contact-Us_hi111 We will do our best to assist you.  Best regards, Banggood Team

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jozephbautista Update: Banggood contacted me they have replaced the item for free. I received the replacement and its working. Thank you banggood! I now rate this from 1 star to 5 stars.

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