Banggood Dear david,Thank for your recent suggestion on how we can improve. We appreciate you taking the time to inform us of how we can better serve our customers.Usually the tracking information of this order will be updated at important logistics stations or once it arrives in your country. And deliveries might be delayed due to unavoidable conditions, like slower customs clearance procedures or poor weather conditions.Banggood welcome any of your suggestions, now and in the future.We want you to make the most out of our products and services, and make sure that you are always satisfied.If you have any further suggestions or require our assistance, please do not hesitate to contact us via these links: Personal Computer: http://www.banggood.com/Contact-Us_hi111Mobile: https://m.banggood.com/contact_us.htmlBest regards,Banggood Team

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